Shipping & Returns Policy
Order Fulfillment All fine art prints are custom-made to order. I work directly with professional fine art labs to ensure the highest museum-quality standards. Because each piece is printed specifically for you, please allow 5 business days for production before shipping.
Return & Exchange Policy Because every print is custom-made to order, all sales are final. I cannot accept returns or exchanges for change of mind, incorrect size selection, or misunderstanding of the medium (e.g., expecting a metal print when ordering a fine art print).
Damaged or Defective Orders In the rare event that your print arrives damaged or with a manufacturing defect, I will absolutely replace it at no cost to you.
To start a claim: Please email me at returns@danielle.photos within 48 hours of delivery.
Required: Include photos of the damaged packaging and the damaged print.
Resolution: I will arrange for a replacement to be shipped to you immediately.
Cancellations Orders are sent to the lab for production within 4 hours of purchase. If you need to cancel or change an order, please contact me immediately. Once the print has entered the production line, cancellations are no longer possible.