Frequently Asked Questions
Here are some common questions about my fine art prints, shipping, and policies. If you can't find your answer here, please visit my contact page.
Print & Product Information
Q: What print mediums and papers do you offer?
I offer my photographs on three main, professional-grade mediums: Lustre Photo Paper, High-Gloss Metal, and a hand-selected Fine Art Paper.
For the Fine Art Paper option, I have personally curated the specific paper for each photograph. An image with soft fog, for example, will be listed with a smooth, non-reflective matte paper, while a vibrant autumn landscape might be paired with a textured watercolor paper. You will see my specific recommendation for that image listed on its product page.
Q: What if I want a different paper or medium?
I am happy to provide a custom quote! If you would like a different fine art paper than the one I've selected, or a medium not listed (like a gallery-style acrylic print or a stretched canvas), please use the "Custom Print Inquiry" form at the bottom of the product page. Let me know what you have in mind, and I will work with my lab to get you a quote.
Shipping & Turnaround
Q: Is shipping free?
Yes! Standard shipping is included on all orders within the United States.
Q: How long will it take to get my order?
Total delivery time is a combination of production and shipping.
Production: Please allow 1-3 business days for my professional lab to create your print.
Shipping: Standard shipping typically takes 3-10 business days for delivery. You will receive tracking information as soon as your order ships.
Q: How are your prints shipped?
I work with a professional, high-end art lab to ensure every print is of the highest quality. Your print will be professionally packaged in a sturdy container to ensure it arrives safely and in perfect condition.
Q: What is your return policy?
In short, items are custom created for you and can not be returned unless they are damaged or a mistake was made by myself or the lab. For more details, see the return policy.
Q: Do you ship internationally?
At this time, I am only set up to ship to addresses within the United States. For international inquiries, please use the "Custom Print Inquiry" form at the bottom of the product page before placing an order.